This Updates a Previous Post.
The unidentified claim practices settlement by a Life Insurance Company will remain unidentified if it is left up to the parent Life Insurance Company, apparently. The parent Company in question is Healthmarkets, Inc. It is also in the business of selling Health Insurance Policies through numerous subsidiaries. Here is Healthmarkets' own July 21, 2008 "Press Release" on "Healthmarkets' Subsidiaries Reach Settlement With State Regulators". It could not be more vague if it was deliberately written to be vague -- which clearly seems to be the case with this press release.
Three days after Healthmarkets' Press Release regarding its settlement with many State regulators, Reuters reported that the ratings of Healthmarkets, Inc. and many of its subsidiaries were downgraded. Reuters Report, "A.M. Best Downgrades Ratings of HealthMarkets, Inc. And Its Subsidiaries" (Thursday, July 24, 2008).
It turns out that the settlement is massive by any measure. HealthMarkets and its affected subsidiaries agreed that they would pay $20 Million in fines and penalties now, and that they would pay another $10 Million in the future if they did not live up to the progress requirements they agreed to.
It is also an innovative settlement arrangement. The ground-breaking feature of it is that State Insurance Regulators worked together under the auspices of the National Association of Insurance Commissioners to address many complaints against HealthMarkets, Inc. and its subsidiaries across the entire nation. When the settlement was signed in July, 29 jurisidictions signed off on the settlement at that time. Designated 'enforcers' of the settlement are Washington State, Alaska, California, Florida, Oklahoma, and Texas. The settlement agreeement provides an August 18, 2008 deadline for other State Insurance Regulators to sign on.
As part of the settlement agreement, HealthMarkets, Inc. and its participating subsidiary companies must report two times a year through December 31, 2009 that they have imporved in some 13 areas covered by their agreement, including:
Agent training and supervision;
Claims handling; and
Complaints and grievances, among others.
For a comprehensive report on the settlement, participating State Insurance Regulators, and how the settlement agreement was reached, see this NAIC Press Release, "State Insurance Regulators Levy $20 Million Fine Against Healthmarkets" (July 24, 2008).
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