Mississippi Claims Handling After the Complaint is Filed
Reviewing cases decided under Mississippi substantive law quickly reveals some simple truths. Claims handling that occurs after a Complaint claiming Coverage is filed, can subject the Insurance Company to liability. This holding was announced by the Mississippi Supreme court so "long ago" that its decision is not available on its web site: Gregory v. Continental Insurance Co., 575 So. 2d 534 (Miss. 1990). That case involved a Claim for business loss Damages allegedly caused by Hurricane Elena on September 2, 1985. All Courts in Mississippi from the Trial Court to the Supreme Court exonerated the Defendant in that case against any claim that it mishandled the Policyholders' Claim before suit was filed. However, it was a different story after suit was filed, according to the Mississippi Supreme Court's holding:
An insurance carrier's duty to promptly pay a legitimate claim does not end because a lawsuit has been filed against it for nonpayment. Put more bluntly, if you owe a debt the duty to pay does not end when you are sued for nonpayment of it.
Id. at 541.
Among other things in the present age post-Katrina and post-Rita (among other posts-), a Federal Court in Mississippi holds that this means that Policyholders "are entitled to take discovery concerning the handling of their claim, both before and after the filing of the complaint." Odom_v. Armed Forces Insurance (S.D. Miss. Case No. 1.05CV669, Opinion Filed Aug. 31, 2006).pdf at page 4 of 5 in the Official Report linked here. An Order of Dismissal was entered in this case on December 21, 2006, according to the Court's online docket, following the parties' announced settlement of all claims. The linked opinion including the page with the above quotation is also available by subscription as 2006 WL 2541599 at *3.
Further, even after the Policyholders file their Complaint for Coverage, the same Federal Court in Mississippi holds that there is a continuing duty of Good Faith and Fair Dealing which includes acting reasonably "in investigating and paying legitimate claims". That continuing duty "requires an insurer to take into consideration any new information that comes to it through its own investigation of a claim whether or not a suit has been filed." Broussard_v. State Farm Fire & Casualty Co. (S.D. Miss. Case No. 1.06CV6, Opinion Filed Jan. 17, 2007).pdf at page 4 of 4 pages of this linked Official Opinion; the opinion is also available by subscription and this particular quotation can be found as 2007 WL 113942 at *3. The Court's online docket shows that the Broussard case went forward after this decision was issued, and that a Notice of Appeal was thereafter filed. An appeal is apparently pending in this case at this time.
Please Read The Disclaimer.